Every plan includes a custom KPI Dashboard that allows
you to quickly set up and know more about your data!
How quickly do I get responses?
It depends on what pricing tier you’re on and how complex your query is. For structured query requests our current response time is
Do you use AI to fulfill my requests?
Concierge requests are fulfilled using a combination of intelligent software and top-tier analysts to ensure you get the data answers you need.
What makes SI better than a data analyst?
We analysts. Our mission is to make an analyst’s job more efficient so that they can focus on requests proprietary to the business. The average analyst gets between 10 and 20 requests/ day from business users – that’s a lot! We can help take that burden off of your analysts, freeing their time to work on the really important stuff.
How do I know my answers are correct?
Your answers are as correct as your data. This is why we highly recommend a data audit. During a data audit, our team reviews your data channels to ensure proper setup and capture of events. Where there are data coverage gaps, we will work with your team to ensure it gets setup properly.
How good are your analysts?
Our analysts are industry leading. Any SimplyInsight hire goes through a rigorous screening and hiring process. All of our analysts have post secondary education in data science, engineering or math and have worked at least 3 years as senior analysts. In addition all answers are vetted by a senior team member before submission to a customer.
* What are standard and custom data integrations?
Standard integrations include: Google Analytics, Facebook, Adwords, Instagram, Mixpanel, Mailchimp, Stripe, Paypal.
Custom integrations include: SQL, noSQL, Salesforce & Hybris data.
If you currently work with something not listed above, give us a call and we can likely make it work.
Do you support Enterprise?
Yes, we work with a number of enterprise accounts. Give us a call or book a demo to learn more.
** What is chat support?
1-way chat support is where we push your automated and analyst built insights to you via our chat system.
Clients love IT, too!
Being able to get the most out of our data is super important. SimplyInsight makes this happen.Omri Toppol